Terms for Subscriptions through www.my31Practices.com

By taking out a subscription to the my31Practices website (referred in these Terms as the “my31P”) on www.my31Practices.com you are agreeing to be bound by these terms.

my31P is owned and operated by SERVICEBRAND GLOBAL Ltd (referred in these Terms as “SBG”).

SBG reserves the right to suspend or terminate your access to my31P at any time, with or without notice or explanation, if it believes you are violating the Terms in any way.


These Terms only apply to Subscriptions taken out directly via our website www.my31Practices.com (the “Site”).

You must be at least 18 years old to take a Subscription.

We will try to process your Subscription promptly, but we do not guarantee that your Subscription will be activated by any specified time. By submitting your payment and other subscription details, you are making an offer to us to buy a Subscription. Your offer will only be accepted by us and a contract formed when we have successfully verified your details, at which point we will provide you with access to your Subscription. We reserve the right to reject any offer in our discretion, for any or no reason.

Prices and Payment

(a) If you are a new customer you may receive a ‘free trial’ as part of your Subscription. When the free trial period finishes your Subscription will automatically continue at the price quoted on the Site during the sign-up process, unless you cancel in accordance with the instructions set out below before the end of the trial period.

(b) You agree to pay the price at the rate notified to you at the time you take out your Subscription. We may modify the price of any Subscription, remove and/or offer certain other subscription services from time to time. We will always tell you in advance of any increase in the price of your Subscription and offer you an opportunity to cancel it if you do not wish to pay the new price.

(c) In addition to the Subscription fees due to us, you are responsible for paying any internet connection or other telecommunications charges that you may incur by accessing my31P or using the services available on it. For example, your mobile network operator may charge you for data or roaming services.

(d) If we discover an error in the prices listed on the Site, we will inform you and give you the option of continuing to purchase the Subscription at the correct price or cancelling your order. If we are unable to contact you using the contact details you provided, we will treat the order as cancelled.

Renewals and Cancellations

(a) Your Subscription will automatically renew for the same Subscription period annually. Upon renewal, we will charge the current Subscription price using the same card or other payment method that you previously used.

(b) If you took a Subscription with a ‘free trial’, you may cancel the Subscription at any time before the trial period expires. Unless you cancel prior to the end of the free trial period, your Subscription will automatically continue as a paid-for Subscription.

(c) You agree that your Subscription will begin as soon as we send you the email confirming your Subscription. You will not have the right to cancel the Subscription within the active Subscription period, save for any ‘free trial’ you might be entitled to (see above).

(d) You may cancel your Subscription at any time, but cancellation will only take effect at the next payment date. There are no refunds for unused parts of your Subscription.

How to cancel

To cancel your subscription, please contact us using one of the methods in our general Terms and Conditions of Use; we recommend email. The cancellation will be effective from your next due payment date. 


Your subscription term, your rights to cancel your Subscription and/or your rights to receive a refund may differ if you used a promotional code or other offer. Further details will be set out with the relevant offer.

Other policies to read before using my31P

Before using the my31P please read our Terms and Conditions of Use, Privacy Policy and General contest, competition, prize draw, giveaway terms and conditions.

Rights of use

All intellectual property rights, including copyright, in the content accessible (or available for download) on my31P, including text, pictures, graphics, video and audio material (“Content”) belong to SBG or its licensors. All rights are hereby reserved. my31P and the Content may only be used for your personal, non-commercial use. See our Terms and Conditions of Use for further details.


Save to the extent prohibited by law, SBG does not give any warranties in respect of your Subscription, the Content or my31P, including freedom from viruses or other contamination, or that my31P is compatible with any computer systems, software and browsers.

SBG shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of, or inability to use my31P or Content or from any action taken, or omitted to be taken, as a result of using my31P or Content, other than death or personal injury directly caused by the negligence of SBG.

English Law

By taking a Subscription you agree that these Terms will be governed by and construed in accordance with the laws of England. You also accept the exclusive jurisdiction of the English Courts in relation to any dispute that may arise in connection with these Terms or your Subscription.